Our office hours:
Monday – Thursday 09:30 – 14:30
You can also send us a message via:
Business Development Manager –
This policy is effective from 1st October 2019.
We collect data in the following ways:
We will typically collect and process the following data about you:
We use information held about you in the following ways:
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We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
We will NOT contact any third parties with your data without first obtaining your permission except as described below.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
We will also disclose your personal information to third parties:
Your data will be held in accordance with the Data Protection Act and the General Data Protection Regulations (GDPR) on secure servers within the European Economic Area (“EEA”) with all reasonable technological and operational measures put in place to safeguard it from unauthorised access. Where possible any identifiable information will be encrypted or minimised. We do not transfer your personal data outside the EEA.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
We will keep your information stored in our database indefinitely for training record purposes.
We will also hold copies of electronic invoices indefinitely to maintain business records – such invoices may contain a postal address and email address.
We will only retain your personal data for up to three years or for longer, only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, and reporting requirements. In the case of your medical PARQ information, teachers are required to keep this information for as long as you are a class member.
You may withdraw consent for EXTEND Exercise Training Ltd to use your personal data at any time. As noted above, your information will still be retained indefinitely on our database for training record purposes.
You have the right to lodge a complaint with a supervisory authority if we fail in our obligations to protect your data. Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at email@example.com
You have the right to access information held about you. You also have the right to request that information we hold about you which may be incorrect, or which has been changed since you first told us, is updated or removed. These requests are free of charge and can be sent to firstname.lastname@example.org
You can ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
You have the right at any time to withdraw any consent you have given us to process your personal data, such as consent to send you marketing information and to use your medical information. Please note if you withdraw your consent it will not affect the lawfulness of any processing of your personal data we have carried out before you withdrew your consent.
Should you wish to withdraw consent to receive our newsletter, you can unsubscribe in the email.
You can ask us to suspend the way in which we are using your information in certain scenarios, or object to our processing your data where we are relying on a legitimate interest ground (or those of a third party) and you feel it impacts on your fundamental rights and freedoms, or where we are processing your personal data for direct marketing purposes. In some cases where you object, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Please note that if you want us to restrict or stop processing your data this may impact on our ability to provide our services. Depending on the extent of your request we may be unable to continue providing you with our service.
If you are not satisfied with our response or believe we are processing your personal data not in accordance with the law you can complain to the UK data protection regulator, the Information Commissioner’s Office. Further details can be found at www.ico.org.uk or 0303 123 1113.
The information contained in this website is for general information purposes only. The information is provided by EXTEND and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of EXTEND. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, EXTEND takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control
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